CELYVEX LABS

Terms and Conditions of Sale

Website: www.celyvexlabs.co.uk
Effective date: 1 November 2026
Last updated: 1 November 2026

1. Introduction

Welcome to CELYVEX LABS.

These Terms and Conditions govern the use of our website and the purchase of products supplied by CELYVEX LABS.

CELYVEX LABS is a UK-based business specialising in the supply of chemical reference materials, peptides and associated laboratory research products.

Our products are intended exclusively for legitimate scientific, analytical and laboratory research purposes, subject to applicable regulatory requirements.

Trading name: CELYVEX LABS
Legal proprietor: [Full legal name]
Business address: [Business address]
Website: www.celyvexlabs.co.uk
Email: [Business email address]

By placing an order with CELYVEX LABS, customers agree to these Terms and Conditions.

2. Business-to-Business Supply

2.1. CELYVEX LABS primarily operates as a business-to-business supplier.

2.2. Products are intended for legitimate research organisations, universities, commercial laboratories and appropriately qualified scientific institutions.

2.3. We do not supply research chemicals for personal consumption, self-administration, self-experimentation or therapeutic treatment.

2.4. Customers must provide accurate details of their organisation and intended research activities.

2.5. CELYVEX LABS reserves the right to verify customer eligibility and decline orders where lawful supply or intended use cannot be established.

2.6. Customer approval does not guarantee eligibility to purchase every product. Additional restrictions may apply.

3. Research Use Only

3.1. Products designated as research chemicals are supplied exclusively for legitimate laboratory research and analytical applications.

3.2. Unless expressly authorised and supplied through an appropriate regulated route, such products are not intended for:

Human consumption or administration.

Veterinary administration.

Personal experimentation.

Medical diagnosis or treatment.

Cosmetic injection.

Food or dietary supplementation.

Unauthorised pharmaceutical manufacturing.

Any unlawful activity.

3.3. Products are not represented as licensed medicines unless expressly identified and lawfully supplied as such.

3.4. Product information must not be interpreted as advice or encouragement to administer research chemicals to humans or animals.

3.5. Customers must ensure that their activities comply with all applicable legislation, institutional requirements and relevant ethical approvals.

3.6. Research-use labelling does not alter the legal classification of a product or exempt it from applicable regulatory restrictions.

4. Product Information and Specifications

4.1. CELYVEX LABS aims to provide accurate technical information for the materials offered.

4.2. Product descriptions may include:

Chemical or scientific identity.

CAS registry number.

Molecular formula.

Molecular weight.

Amino-acid sequence.

Net quantity.

Analytical purity.

Batch identification.

Storage requirements.

Relevant safety information.

4.3. Chemical identifiers describe the relevant molecular form and must not be interpreted as confirmation of medicinal authorisation.

4.4. Analytical purity, where stated, relates to the applicable batch and testing method.

4.5. Purity alone does not establish sterility, freedom from endotoxins, pharmaceutical quality or suitability for administration.

4.6. Where provided, certificates of analysis relate to the identified product batches.

4.7. Customers are responsible for determining whether products are appropriate for their intended lawful laboratory applications.

5. Customer Verification

5.1. Customers may be required to provide:

Organisation or institution name.

Professional contact details.

Business or research address.

Description of intended research.

Relevant licences or authorisations.

Supporting documentation where reasonably necessary.

5.2. Customers must ensure that all submitted information is accurate.

5.3. CELYVEX LABS may request additional information before accepting an order.

5.4. Orders may be declined where customer eligibility or lawful intended use cannot be established.

5.5. Customer information will be processed according to our Privacy Policy.

6. Regulatory Compliance

6.1. All products are subject to applicable UK and international legislation.

6.2. CELYVEX LABS will only supply products through legally permitted channels.

6.3. Products classified as medicinal products, pharmaceutical active substances or otherwise regulated materials are subject to the relevant legal requirements.

6.4. CELYVEX LABS reserves the right to restrict or discontinue any product where regulatory requirements prevent lawful supply.

6.5. Customers must hold any authorisations required to receive, possess or use a particular regulated material.

6.6. Nothing in these Terms permits or authorises activities prohibited by applicable legislation.

7. Orders and Acceptance

7.1. Product listings are invitations to submit orders and do not constitute binding offers.

7.2. Customers are responsible for ensuring that order details are accurate.

7.3. An automated order acknowledgement does not constitute acceptance.

7.4. A contract is formed when CELYVEX LABS issues an order-acceptance confirmation.

7.5. Orders may be declined before acceptance for regulatory, verification, availability or payment reasons.

7.6. Where payment has been collected for an order that is subsequently declined, a refund will be arranged through the original payment method.

7.7. Accepted orders may only be cancelled in accordance with these Terms and any applicable statutory rights.

8. Pricing and Payments

8.1. Prices are displayed in pounds sterling (GBP), unless otherwise stated.

8.2. Applicable VAT and additional charges will be identified before order submission.

8.3. Delivery charges will be displayed or agreed before acceptance.

8.4. Payment must be made using an accepted payment method.

8.5. CELYVEX LABS may withhold dispatch until payment and required verification have been completed.

8.6. In the event of an obvious pricing error, the affected order may be declined before acceptance.

9. Shipping and Delivery

9.1. Products will only be dispatched to destinations where supply is legally permitted.

9.2. Estimated delivery times are provided for guidance unless expressly agreed as binding.

9.3. Dispatch may be delayed by customer verification, regulatory checks or circumstances outside our reasonable control.

9.4. Customers are responsible for providing accurate delivery information.

9.5. Products will be shipped in accordance with applicable handling, packaging and transport requirements.

9.6. Unless otherwise agreed, risk of loss or damage passes to the business customer upon delivery to the agreed destination.

9.7. Ownership transfers once payment has been received in full and the goods have been delivered, subject to applicable law.

9.8. International shipping will only be offered where the relevant legal requirements can be satisfied.

10. Delivery Inspection and Reporting Issues

10.1. Customers should inspect goods promptly after delivery.

10.2. Visible damage, shortages or incorrect products should be reported as soon as reasonably possible, preferably within 48 hours.

10.3. Customers should provide the order number and supporting photographs where appropriate.

10.4. CELYVEX LABS will investigate credible reports of damaged, defective or incorrectly supplied goods.

10.5. The recommended reporting period does not remove any statutory rights or remedies.

11. Returns and Refunds

11.1. CELYVEX LABS primarily supplies business customers.

11.2. Returns for change of mind are not ordinarily accepted unless agreed in writing.

11.3. Customers must contact CELYVEX LABS before returning products.

11.4. Discretionary returns may be conditional upon products being unopened, unused, correctly stored and in their original packaging.

11.5. Products may be unsuitable for discretionary return where their integrity or storage history cannot be verified.

11.6. Where goods are defective, incorrectly supplied or fail to conform to the contract, CELYVEX LABS will provide the remedy required by applicable law.

11.7. Approved refunds will be processed within a reasonable period.

11.8. Nothing in this policy removes statutory rights that cannot lawfully be excluded, including any applicable consumer cancellation rights.

12. Laboratory Safety and Handling

12.1. Products must be handled by suitably trained personnel using appropriate laboratory procedures.

12.2. Customers are responsible for conducting relevant risk assessments.

12.3. Suitable personal protective equipment and containment measures should be used where required.

12.4. Customers must follow applicable storage and handling information.

12.5. Appropriate safety documentation should be reviewed before handling products.

12.6. CELYVEX LABS does not authorise or recommend the human or veterinary administration of research-only materials.

12.7. Customers remain responsible for lawful storage, handling and disposal after delivery.

13. Certificates of Analysis and Quality

13.1. Where a certificate of analysis is supplied, it relates to the identified product batch.

13.2. Test results describe the characteristics measured using the stated analytical methods.

13.3. Product specifications may vary between manufacturing batches within published tolerances.

13.4. Research materials must not be assumed to meet pharmaceutical-grade manufacturing, sterility or endotoxin requirements unless expressly supported by appropriate documentation and authorisation.

13.5. Customers should notify CELYVEX LABS promptly if a product appears inconsistent with its specification.

13.6. Credible quality complaints will be investigated and appropriate corrective action taken.

14. Prohibited Uses

Customers must not:

Purchase products for unlawful purposes.

Provide false research credentials.

Misrepresent intended product use.

Market research-only products as authorised medicines.

Falsify product identification or safety documentation.

Supply products onward in breach of applicable legislation.

Use CELYVEX LABS documentation to support misleading claims.

CELYVEX LABS may refuse future orders where there is credible evidence of unlawful or prohibited activity.

15. Resale and Redistribution

15.1. Customers wishing to resell or distribute products must establish that they hold all necessary legal authorisations.

15.2. Purchasing products from CELYVEX LABS does not grant authorisation to conduct regulated pharmaceutical activities.

15.3. Product identification and mandatory safety information must be maintained during lawful onward supply.

15.4. Certain products may be restricted to verified end-user research organisations.

16. Limitation of Liability

16.1. Nothing in these Terms excludes or restricts liability for:

Death or personal injury caused by negligence.

Fraud or fraudulent misrepresentation.

Any liability that cannot legally be excluded.

16.2. Subject to clause 16.1 and applicable law, CELYVEX LABS is not responsible for losses arising solely from a customer's unlawful activities, misuse of products or failure to follow appropriate safety procedures.

16.3. Any further exclusions or limitations of contractual liability are subject to applicable legal requirements, including the requirement of reasonableness where relevant.

16.4. These Terms do not remove any statutory right or remedy that cannot lawfully be excluded.

17. Website Information

17.1. Website content is provided for product identification, technical information and general business purposes.

17.2. Information is not medical advice and does not constitute a recommendation for therapeutic use.

17.3. CELYVEX LABS does not provide medical diagnosis, prescribing services or treatment recommendations.

17.4. Product descriptions and website information may be updated to correct errors or reflect new technical information.

17.5. Updates will not retrospectively alter accepted orders except where agreed or required by law.

18. Intellectual Property

18.1. The CELYVEX LABS name, logo and original website content are protected by applicable intellectual-property laws.

18.2. Customers may download technical documentation for legitimate research and business purposes.

18.3. CELYVEX LABS branding may not be reproduced in a manner implying endorsement without permission.

18.4. Third-party trademarks and product names remain the property of their respective owners.

19. Privacy and Data Protection

19.1. CELYVEX LABS processes personal information in accordance with applicable UK data-protection legislation.

19.2. Information may be used for:

Customer verification.

Order processing.

Payment administration.

Delivery arrangements.

Legal and regulatory compliance.

Customer support.

19.3. Further information is provided in our separate Privacy Policy.

19.4. Customers should consult that policy for details of their data-protection rights.

20. Events Outside Our Reasonable Control

20.1. CELYVEX LABS will not be responsible for delays caused by events outside its reasonable control, to the extent permitted by law.

20.2. Such events may include transport disruption, severe weather, infrastructure failures or government restrictions.

20.3. Reasonable steps will be taken to notify affected customers and minimise disruption.

20.4. If an order cannot reasonably or lawfully be fulfilled, CELYVEX LABS will consider cancellation and any refund required by law or the contract.

21. Changes to These Terms

21.1. CELYVEX LABS may update these Terms and Conditions from time to time.

21.2. Revised terms will be published on the website with an updated effective date.

21.3. Changes will not retrospectively alter accepted orders unless expressly agreed or required by law.

22. Governing Law and Jurisdiction

22.1. These Terms are governed by the laws of England and Wales.

22.2. Subject to mandatory legal provisions, disputes relating to business transactions will be subject to the jurisdiction of the courts of England and Wales.

22.3. Nothing in these Terms overrides mandatory legal rights concerning jurisdiction or remedies.

23. Contact Details

For enquiries concerning orders, technical documentation, customer verification or these Terms and Conditions, please contact:

CELYVEX LABS

Legal proprietor: [Full legal name]

Business address: [Full business address]

Email: [Business email]

Website: https://www.celyvexlabs.co.uk

Regulatory notice

All products are subject to applicable regulatory requirements. Research-use descriptions and these Terms and Conditions do not establish that any particular substance is authorised for import, advertising, distribution or sale.

CELYVEX LABS will only supply products through legally permitted channels and reserves the right to decline transactions where the required conditions cannot be satisfied.